Skincare
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Le Nuage products do not contain animal ingredients or by-products and are not tested on animals. We are vegan and cruelty-free!
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Yes, all of our products have been Dermatologist tested.
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Le Nuage breaks free from overcomplicated, trendy skin routines. We help you find freedom in the uncomplicated with reliable and effective products that elevate your everday. Our consciously clean formulas are gentle enough to use every day and nourish today's skin to preserve it for the future, all without harsh ingredients that strip the skin.
All of The Le Nuage’s products are free of sulfates, phthalates and parabens, so we're perfect for all skin types, including sensitive.
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Our products are suitable for all skin types, including sensitive. At The Le Nuage, it is important for us to make our products as universal as possible by formulating without common ingredients of concern that may cause irritation, included fragrance, gluten and nut allergens, parabens and phthalates.
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Our products are formulated and manufactured in the United States with the finest ingredients sourced from around the world. We are headquartered in the USA, and all of our employees are based in the USA.
Shipping & Delivery
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Shipping is free on all orders to the United States and Canada.
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We ship out all orders within one to two business days.
If your delivery address is within the United States, your package will arrive 3-7 business days after it is shipped. If you purchase expedited shipping, your package will arrive within three business days after it is shipped.
If your delivery address is within Canada, your package will arrive 7-12 business days after shipping. Due to customs, we cannot guarantee delivery times internationally.
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When your order ships, we’ll send you an email with a tracking link. That tracking link will let you track your package all the way to your doorstep.
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We ship to the United States including Alaska & Hawaii.
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We accept all major credit cards including Visa, Mastercard, Discover, American Express, Diner’s Club, and more. We also accept Paypal.
All our prices are in USD Dollars.
Returns & Refunds
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We hope you love Le Nuage as much as we do! But if you don’t, that’s okay too. If you’re not completely satisfied with your items, we provide a refund within 30 days of purchase. And guess what, we’ll even cover the cost of return shipping!
Refunds apply to the first order only. Refunds are not applicable to any subsequent shipments, even if they are billed, paid, or shipped during this 30-day period.
Please note that we’re not able to accept returns or exchanges for orders shipped internationally.
If your refund request is outside of the 30-day guarantee, we will unable to issue a refund. Refunds take approximately 2-5 business days to process. To initiate an exchange or refund, please email us at support@lenuagebeauty.com
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In order to initiate a return or exchange, contact us at support@lenuagebeauty.com
Subscriptions
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Absolutely! You can cancel your subscription anytime, even after your first order. Our subscription model provides excellent savings, and you can adjust the delivery schedule anytime to suit your needs.
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Please login to your account in order to cancel your subscription.
You can also reach out to us at support@lenuagebeauty.com to request a cancellation of your subscription. We aim to respond promptly, but please allow up to 2 business days for a reply.